• Resolved mishapchen

    (@mishapchen)


    The pop-up keeps popping up when “NO” is selected.

    Debug mode is off and I even excluded the page to where users are redirected when they selected “NO”.

    How can I fix this?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Surbma

    (@surbma)

    Hi,

    please purge your server side cache and even your browser cache first! Also please test it with different browsers and on different computers!

    This could be happening if Debug mode is on or if cookies are not saved for some reason and the plugin “thinks”, that verification is not yet done.

    If you could share your website link, please do so and I can take a look at it also.

    Thread Starter mishapchen

    (@mishapchen)

    Hi Surbma,
    Thank you for the quick reply.

    I’ve deleted my browser cache and website cache. Unfortunately this didn’t work. I also tried how the popup responds in incognito and there’s no difference.

    Also I disabled the cache and cookie GDRP plugins in a dev environment but the popup keeps showing up after a “NO”

    You can check it out REMOVED

    • This reply was modified 3 years, 8 months ago by mishapchen.
    Plugin Author Surbma

    (@surbma)

    Oh, I understand now. ?? You say, it is keep popping up after clicking on NO. This is, how it works correctly. This is an age verification popup, so when visitors click on NO, it means, they are not allowed to see the website, so it is keep popping up.

    It only hides the popup, when visitors click on YES button, meaning they are allowed to see the website’s content.

    So the plugin is working correctly, with the expected behavior.

    Thread Starter mishapchen

    (@mishapchen)

    Got it! Sounds logical indeed, misunderstanding from my side.

    But then the question arises of why the popup is shown at the page to which visitors are redirected, while the page has been excluded.

    Plugin Author Surbma

    (@surbma)

    Good question! ?? I will take a look at the code, if something is missing and fix it if needed. I will let you know soon…

    Thread Starter mishapchen

    (@mishapchen)

    Thank you! Appreciate your fast and adequate responses.

    Have a nice day & hope to hear from you soon.

    Plugin Author Surbma

    (@surbma)

    @mishapchen The new version (7.3) is out and it fixed the redirected page issue. Enjoy! ??

Viewing 7 replies - 1 through 7 (of 7 total)
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