pop-up maker not working on smartphones

  • Resolved Big Ed

    (@big-ed)


    2 years, 11 months ago

    Ok, the pop-up maker worked fine on the staging site but breaks when we go to the public site.
    The public site uses more plugins than the staging site; and one of those is mega menu. Does this plugin or other plugins have a known history of messing with pop-up maker?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear @big-ed ,

    Thanks for bringing the issue to our attention.
    We have checked the website and noticed, that the popup works fine both on Mobile and Desktop.
    Please, check the screenshots below for Mobile:
    https://prnt.sc/244ysxn

    And here is how the popup looks on Desktop:
    https://prnt.sc/244ws2w

    Kindly ask you to clear the cache of the website for an accurate result.

    Best,
    Popup Maker Team

    Thread Starter Big Ed

    (@big-ed)

    Website was not the issue, the mobile phone was. Glad to see the mobile worked for you, so I will shut up about it.
    thanks for the help.

    stu

    Dear @big-ed ,

    Thanks for getting back to us and informing us you are all set.

    We were glad to assist.

    Please, do not hesitate to contact us again, once you have any other questions you think we can assist you with.

    Best,
    Popup Maker Team

Viewing 3 replies - 1 through 3 (of 3 total)
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