Pop-up not appearing on page

Dear @visionedgemarketing ,

Thanks for getting in touch with us.

We checked the page and noticed there are some JS errors on the page. That’s the reason the “On Load” popup doesn’t seem to open.
Please, check the screenshot below for more info.
https://prnt.sc/t22ijk

Dear @visionedgemarketing ,

How are you today?
Just wondering whether you saw our previous message.
Please, let us know if you still need help with this issue.

I saw your message, thank you for responding. So how do I fix this problem? I am not a coder.

Dear @visionedgemarketing ,

Thanks for replying back to us.

Please, contact the plugin developers and show them the error, they will be able to fix the issue.
For reference, the error is coming from the following plugin: Sticky Menu.

Dear @visionedgemarketing ,

We haven’t heard back from you for a few days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.