Pop up not closing after clicking CTA button

  • mylionhug

    (@mylionhug)


    9 years ago

    Placed an icegram popup to capture email IDs for newsletter on my website. once email ID is entered and user clicks SUBMIT, the popup should close, leaving the user on the same page where s/he was when the popup came up (am using the popup site wide). But currently it has to be closed manually. Can it be set to auto-close once CTA button is pressed?

    website i am using is blog.mylionhug.com

    https://www.ads-software.com/plugins/icegram/

Viewing 1 replies (of 1 total)
  • Plugin Author Icegram

    (@icegram)

    @mylionhug,

    You have used mailchimp form in Icegram popup.
    In that form target attribute set as blank.
    So form is submitting in new window and normal mailchimp redirection is not happening.
    Remove target=”_blank” in form and then check once.

    Try it and let us know how it goes?

    Thanks,
    Sandhya
    Team Icegram

Viewing 1 replies (of 1 total)
  • The topic ‘Pop up not closing after clicking CTA button’ is closed to new replies.