Pop up not showing

Oh, I CAN see the pop-up in the preview.

Hi @slavallee,

Sorry to hear of the problem you are having.

I have tested using latest version of WordPress pop up plugin on my test site and found it’s working fine without any issue.

Could you please just try on your development site using default WordPress theme like Twenty Thirteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any?

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Kind Regards,
WPMU DEV

Thanks- I already did these things. Actually, my client doesn’t want to use the pop-up now anyway…so, although unresolved, I don’t need to worry about it anymore. I do like the plugin though, and would like to use it in the future…hopefully I’ll get it going at that time.

Thanks.

You are always welcome here, if we can be of any further assistance please don’t hesitate to ask ??