Pop up not working

  • Resolved vivekkjk

    (@vivekkjk)


    4 years, 10 months ago

    I am trying to use the pop up on link mentioned. I need to show the pop up without showing any page content. Once the user fills the contact form on the pop up, he will be able to access the page information. i have purchased the forced interation extension to disable close button. but nothing works on my page. pop doesnt even show up.

    The page I need help with: [log in to see the link]

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  • Hey @vivekkjk – sorry to hear about that.

    I viewed the page that you are referring to in incognito mode and it seems the popup is displaying as expected on my end. Please see this screencast from my end: https://share.getcloudapp.com/kpumxw58

    May I ask, do you have any caching plugins active on your site? If so, then please could you try to?purge/clear?all caching plugin and browsers cache??You can also?try to?deactivate it temporarily?from your end?to see if that fixes the issue. Or, you can try it in incognito mode or in a different browser.

    Just let us know. Thanks

Viewing 1 replies (of 1 total)
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