Pop up not working on click on mobile

Viewing 5 replies - 1 through 5 (of 5 total)

  • Dear @ihorne83,

    We checked your site URL and we can see there’s some problem on the site.
    No scripts and styles are not being included in your site.
    Please, improve the site and the problem with the popup will be solved as well.

    Thread Starter ihorne83

    (@ihorne83)

    Thanks for your quick response. There are no issues with CSS or JS on the site. There’s no errors in my browsers console log etc and all the scripts are loading as they should.

    This error is just on mobile/tablet.

    Dear @ihorne83,

    Here’s how we see the site on our side: https://ibb.co/kXqQBn

    Thread Starter ihorne83

    (@ihorne83)

    Hi,
    Weird, that was only on some browsers. It has been fixed. Could you take another look at at the pop up on mobile view now please to see if there’s anything wrong at all?

    Many thanks

    Dear @ihorne83,

    Our developers rechecked your website and it’s ok now. ??
    We also noticed that the popup works fine on your site.
    We made a screenshot to show you that it works on mobile. https://ibb.co/m2UtK7
    Maybe you can contact us so we can check the issue in more details?
    It’s strange that it works on our side and doesn’t on your side.
    [email protected]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Pop up not working on click on mobile’ is closed to new replies.