Pop-Up Page Black Out

?No such issue is known with us and the plugin should already work without problems on WP 5.6
?
?I like to see the issue on your site as I am not able to reproduce it on my test setup. but of course you wouldn’t want to leave that popup in place if it causes this problem.
Maybe you can add a condition to the popup to only show it on 1 specific test page you make for us and send us a link to that test page?
?
?Thanks for letting me know.

Actually I just noticed you did leave the popup in place and what is making your site black is something called “swipebox”, not boxzilla. Does that ring a bell? Can you turn off / remove the swipebox from your site?

Hope that helps. If you have any questions, please let me know!

Hi Lap,
Thanks for your response! No, swipebox does not sound familiar. I don’t have any plug in by that name.

Actually I did find swipebox in my theme… Um not sure how to remove it but going to try! Thank you for your help!

I am having the same issue on my website winebus.es/en.
Some of the pages work just fine but a few of them once you click a black screen will popup and doesn’t allow you to do anything else.

Im using MAC and safari but I’ve tried as well in Chrome and Im having the same issue…
To replicate go to https://www.winebus.es and scroll all the way down until the links in the bottom. Click on “Pago directo/Direct pay” and once you go to the new page click in the box to put any amount. The black screen will show up

Hey @guisegma,

In the future, please create a new post for your issue.

Your issue is similar as this post. It is caused by the “Swipebox” plugin or feature in your theme and not related to our plugin. Please contact the developers of your theme for further support.

https://www.dropbox.com/s/sdnayr9mtdikr8c/Screen%20Shot%202021-05-20%20at%2011.26.30%20PM.png?dl=0

@hchouhan Thank you very much for your quick answer!
I will try to reach the theme developers.
Next time I will create a new post.
Thanks again