Pop up widget

  • Resolved rajshrestha

    (@rajshrestha)


    1 year, 3 months ago

    the buttons are no longer working on edge and IOS browsers. The buttons work perfectly fine on chrome desktop browser. Is anyone experiencing the same?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author useStrict

    (@usestrict)

    Hi @rajshrestha, which buttons are you referring to?

    Thread Starter rajshrestha

    (@rajshrestha)

    thank you for your prompt response. On almost every page I have widget ‘Book a Demo’ that points to calendly. The button only works on desktop chrome. On the same desktop, the buttons does not work on edge. Similarly I am not able to use it on IOS mobile device as well. I have added pic to google photos with arrow to the button for your reference. https://photos.app.goo.gl/qaaZaW1iCKNwMtny9

    below it the widget snippet for your reference

    [wpcalel type=”calendly” url=”https://calendly.com/koncierz/koncierz-demo” widget=”popup” text=”Book a Demo” color=”#81d742″ textColor=”#ffffff” min-width=”100%” height=”650px”]

    Plugin Author useStrict

    (@usestrict)

    Something is triggering a javascript error.

    Uncaught TypeError: handle is null????<anonymous> https://koncierz.com/:272????<anonymous> https://koncierz.com/:282

    I did try your shortcode on my dev site and, after switching the curly quotes to normal ones (which I assume was changed by the support forums), found that it works fine. See screenshot in the link below.

    https://capture.dropbox.com/t0MQseAqmCsufPnY

    Once you figure out what is causing the javascript error, things should go back to normal.

    Cheers,
    Vinny

    Thread Starter rajshrestha

    (@rajshrestha)

    thank you vinny. I appreciate the prompt feedback on this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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