Hi Everyone,
Sorry for the delayed reply, we’ve not been able to keep up with the free support forums recently due to higher levels of pro customers and I was not made aware of this thread or the pop-up issues being this prevalent.
Firstly, let me start by saying that our intention is certainly not to pummel you with adverts! Since 2008 I don’t think we’ve even mentioned the Pro add-ons in our plugin code, only the plugin page on .org. The recent popup was a one-off because we raised our prices for the first time in 12 years and wanted to let everyone know before it was too late.
The logic for the popup was that it’d show up 2x at most. Once on any wp admin page, and then once on EM-specific pages. The first time, even if you just click off the popup so it disappears should have dismissed it into only EM pages, and clicking the dismiss button should have made it go away entirely.
For example, it sounds like @sallijane experienced what we intended, others here didn’t.
I’m wondering if maybe you’ve all experienced a bug or plugin conflict where the dismissal AJAX didn’t go through and therefore didn’t dismiss the popup? If that’s the case, then I’d certainly see why you’d find this irritating and, in fact, completely agree with you! However, please know that if that’s the case, it’s a bug, not our intention.