Pop ups not working for custom urls

  • bluebellsolut

    (@bluebellsolut)


    4 years ago

    Hi,

    We’ve been using your plugin for a while and its been working great, thanks.

    We need to have a pop up on certain product pages so used the custom url option but its not showing the pop up on those pages.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Damian

    (@timersys)

    Hi @bluebellsolut ,

    I only see the popup 11184 , is that the one you mention? That one seems to be trigger on page 6 only. I don’t see any other popup
    Try clearing your cache

    Thread Starter bluebellsolut

    (@bluebellsolut)

    Hi,

    Thanks for quick reply, the pop up im referring to is 11509.

    We already cleared our cache and tried on different devices.

    Plugin Author Damian

    (@timersys)

    Please send me a screenshot of the rules you are using on that popup.

    Thread Starter bluebellsolut

    (@bluebellsolut)

    Here you go https://we.tl/t-W5wTNTHTAE

    Plugin Author Damian

    (@timersys)

    That popup is not being printed out for some reason. Do you want to give me access so I can check what’s wrong? You could send it through the form on our site.

Viewing 5 replies - 1 through 5 (of 5 total)
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