Pop ups not working for custom urls

Hi @bluebellsolut ,

I only see the popup 11184 , is that the one you mention? That one seems to be trigger on page 6 only. I don’t see any other popup
Try clearing your cache

Hi,

Thanks for quick reply, the pop up im referring to is 11509.

We already cleared our cache and tried on different devices.

Please send me a screenshot of the rules you are using on that popup.

Here you go https://we.tl/t-W5wTNTHTAE

That popup is not being printed out for some reason. Do you want to give me access so I can check what’s wrong? You could send it through the form on our site.