pops up again

Hi,
You can set how long the wheel will show again after spinning or after customers close it in WooCommerce Lucky wheel settings. Did you find these options?

of course i set it to 1 time
no need to begging them to opt in
1 time is enough
still they get it 2, 3 times

Hi,
The setting unit for it is minutes, hours…, not times. Do you get it?

i explained the situtation
you tell me what to do

Please capture an image of your settings.

https://ibb.co/4SnVS9C

https://www.screencast.com/t/zTEQ0JYp

no
the problem is that it pop up after they move to another page
again
even if they said “no thanks”

It’s the option above the option i show you in the picture, which means that it pops up 1 hour after they said no thanks with your current settings. You said this problem is fixed in this topic https://www.ads-software.com/support/topic/another-error-5/. Do you use the latest version?

yes i have
but they get the pop up after 1 second
not 1 hour

What is your website? I will take a look.