Popularity is not justified, bugs

We always appreciate when users take the time to leave feedback. I must admit we’re unsure about the meaning of some of your feedback. For now, I’ll add some general thoughts. If you want to follow up with any more detail, we’d be happy to respond with more specifics.

1) NextGEN Gallery is definitely free. You can download it from WP, install on your site, and use it forever. There are currently about 900,000 free installs. I wonder if the point you’re making is that certain features/options are in the premium extensions for NextGEN? If so, that’s true, but that’s the model used by nearly all WP companies. And we feel safe saying that NextGEN includes more functionality in its free plugin than any other gallery plugin.

2) Image exclusion does appear to be working on Imagebrowser galleries. We just double checked to confirm. To clarify, we’re adding a gallery via the Insert Gallery Window, and excluding images there. If you want to post more detail on what’s not working for you, we’d be happy to check it.

3) We’re not quite sure what this refers too. Sounds like maybe you’re trying to get some third party plugins to work directly with NextGEN images?

4) This one is true – you can’t directly copy a gallery. But you can create a new gallery, and copy over images from your existing galleries. So same result, but with an extra step. We haven’t ever had a request for ‘copy gallery’ functionality. If we saw some broad support for this, we could add it to our list of potential new features.

Thanks!

1) Formally, everything is fine. But mixing descriptions of different versions on the same page is a deliberate distortion. I think it’s a hoax.
2) WordPress 5.2.2, Virtue theme, NextGEN Gallery 3.2.10, Basic ImageBrowser, Simplelightbox – exclusion do not work [ngg src=”galleries” ids=”3″ exclusions=”33,34,35,36,37,38,39,40,46,31,45,32″ sortorder=”33,34,35,36,37,38,39,40,42,43,44,41,46,31,45,32″ display=”basic_imagebrowser” order_by=”sortorder”]
3) Yes, for example, good sliders. (with loss of user time). Users should be aware that your gallery will not solve all the problems with storing images, and instead of simplifying the storage of images, it can create even more clutter.
4) I tried, but did not understand how to do this. I also did not understand how to work with albums (probably I need to read the documentation).

I could describe other bugs, but a lot of time has already been spent, and I also need to transfer the images to another gallery.

Hey – thanks very much for writing back. It’s helpful, and I can tell your efforts to use the plugin were genuine. I’ll just add a few more thoughts on your follow ups:

1) Sounds like you feel we should be clearer in the WP.org plugin description about what’s free and what’s part of Plus/Pro. We feel its pretty clear, but we’ll review our language to be sure.

2) Not sure on this. I just directly tried your shortcode, and its working for me. I thought initially it may be because you’re trying to ‘sort’ the same images you’re excluding, but even with that, it still works for me. So without seeing your instance, it’s hard to say what the issue is.

3) Yup, it’s true that NGG won’t integrate with most third party slider plugins.

4) While this is doable, sounds like it was hard for you to figure it out, which is valid feedback.

Thanks @andreyti We wish you the best and hope you find a solution that meets your needs.

2) Not sure on this. I just directly tried your shortcode, and its working for me. I thought initially it may be because you’re trying to ‘sort’ the same images you’re excluding, but even with that, it still works for me. So without seeing your instance, it’s hard to say what the issue is.

Such sorting is already an attempt to fix something. It feels like you have done a great job. I don’t even know how to help you find bugs.