• Resolved theonebeautyla

    (@theonebeautyla)


    Dear Support Team,

    I hope this email finds you well. I am writing to report an issue that we have encountered while working on accessibility for our website. We are using the [Popup Maker] plugin and have noticed that the use of the aria-hidden=”true” attribute is causing an error in our accessibility check.

    We understand the importance of accessible and inclusive design, and therefore we want to resolve this issue as soon as possible. Can you please provide some guidance on how to resolve this error, or suggest an alternative solution that would allow us to maintain the accessibility standards for our website?

    We would appreciate your prompt response and any information that you can provide. Please let us know if you need any further information from us in order to assist with this issue.

    Thank you for your time and support.

    Best regards,
    [theonebeautysalon.com]

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @theonebeautyla,

    We’re sorry to hear you’re encountering issues with accessibility.

    Could you tell us more about the errors you’re seeing?

    We ran your site through https://www.accessibilitychecker.org but we received a passing grade. See here: https://share.getcloudapp.com/p9uLDZ8o

    If you need to send us more sensitive information, please submit a support ticket here: Support Request – Popup Maker

    We’ll wait for your message!

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @theonebeautyla,

    Your page passes the Chrome Dev Tools Lighthouse audit too.

    https://share.wppopupmaker.com/mXubl1BN

    Your popup will have aria-hidden=”false” when the popup is hidden (as it should). You can inspect the popup source on your page after you close the popup to see that.

    Inspect the popup source again once you open the popup and you’ll see it’ll be set to “true”. Which is what we want.

    Great job on the site ????

    Shout if you have any more questions.

    wmcd85020

    (@wmcd85020)

    Hi Support Team,


    I hope you are well and thank you for your quick response.
    In our deep scan tool, we face an error called ‘An element with aria-hidden=true contains focusable content.’ we also attach a report of our deep scan tool in this reply. This file can help you to figure out the problem and fix this issue on our website.

    Error code In the website: <div class="pum pum-overlay pum-theme-472 pum-theme-lightbox popmake-overlay auto_open click_open pum-active" id="pum-480" role="dialog" aria-hidden="true" style="display: block; opacity: 0;" data-popmake='{"id":480,"slug":"new-clients-discount","theme_id":472,"cookies":[{"event":"on_popup_close","settings":{"name":"pum-480","key":"","session":true,"path":true,"time":"1 month"}},{"event":"on_popup_close","settings":{"name":"pum-480","key":"","session":false,"path":"1","time":"1 month"}}],"triggers":[{"type":"auto_open","settings":{"delay":500,"cookie_name":["pum-480"]}},{"type":"click_open","settings":{"extra_selectors":"","cookie_name":null}}],"mobile_disabled":null,"tablet_disabled":null,"meta":{"display":{"stackable":false,"overlay_disabled":false,"scrollable_content":false,"disable_reposition":false,"size":"medium","responsive_min_width":"0%","responsive_min_width_unit":false,"responsive_max_width":"600px","responsive_max_width_unit":false,"custom_width":"640px","custom_width_unit":false,"custom_height":"380px","custom_height_unit":false,"custom_height_auto":false,"location":"center","position_from_trigger":false,"position_top":"100","position_left":"0","position_bottom":"0","position_right":"0","position_fixed":false,"animation_type":"fade","animation_speed":"350","animation_origin":"center top","overlay_zindex":false,"zindex":"1999999999"},"close":{"text":"","button_delay":"0","overlay_click":false,"esc_press":false,"f4_press":false},"click_open":[]}}'>

    Link: https://www.dropbox.com/scl/fi/y8eyjttt6g6f4bz92070g/FullReport-Word-1.docx?dl=0&rlkey=839qkglux6dkndbhljr32rmv1

    I appreciate any help you can provide.

    Regards,
    The one beauty salon.

    Plugin Author Daniel Iser

    (@danieliser)

    @theonebeautyla, @wmcd85020 , @mlchaves – Luckily I had patched to use the new WCAG aria-modal attribute in 1.18.0 which was going out today already.

    Update, clear caches and retest. We no longer use aria-hidden.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Popup aria-hidden=true issue’ is closed to new replies.