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  • Dear @vladimirni,
    This kind of issue appears when the z-index of the menu is higher then the popup’s.
    In this case you can decrease a little the z-index of your menu and this should solve the issue.
    If you feel any difficulties just give us your site URL and we will tell you the exact place where you should change z-index.

    Best Regards,
    Sygnoos Team.

    Thread Starter vladimirni

    (@vladimirni)

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear @vladimiri,

    The problem is with the theme of your website, not with our plugin.
    So, please, check, and if you can’t fix it yourself, please contact us [email protected]. and our developers will do their best to help you.

    Best regards,
    Sygnoos Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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