Popup breaks dropdown menu

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hi,

    I’ve checked out your website and your popup form seems to be displaying okay.
    Do you still require assistance with this issue?

    Plugin Author fatcatapps

    (@fatcatapps)

    It seems that this is a conflict between our plugin and your premium theme.

    We do not have access to your theme so we recommend consulting with your theme support team.

    Thread Starter ohbrooke

    (@ohbrooke)

    Here is what theme support said:
    “It looks like your popup plugin is somehow removing the javascript events on the menu (and likely everything else on your page), so nothing works after it closes.”

    Is there a fix for this?

    Thank you!

    Plugin Author fatcatapps

    (@fatcatapps)

    Sorry to say but it seems that our plugin Popup form might not be compatible with your theme.

    Without a copy of your theme to test with, we are unable to provide a proper fix for this issue.

    —
    Rashaan

    Thread Starter ohbrooke

    (@ohbrooke)

    Can I send you a zip of my menu and you can test?

    Plugin Author fatcatapps

    (@fatcatapps)

    Yes – you may send it to us at support[at]fatcatapps[dot]com
    with reference link to this forum.

    Thanks,
    Rashaan

Viewing 6 replies - 1 through 6 (of 6 total)
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