• Resolved smdgfX

    (@smdgfx)


    Hi,

    since the last update to 3.3 of Popup Builder Geo Targeting, the popup is displayed to all countries.

    Reagerds,
    Oliver

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Dear @smdgfx ,

    Thanks for reaching out.
    We have checked the attached URL and couldn’t see any popup.

    However, it is not allowed to discuss the pro features in this forum.
    Kindly ask you to contact us with the [email protected] email address and send screenshots from the Display Rules, Events ad Conditions sections.

    Also, ensure to clear the website and browser cache for an accurate result.

    Thanks,
    Popup Builder Team

    Thread Starter smdgfX

    (@smdgfx)

    Hello,

    thank you for the reply.
    I have already written directly to support.
    All visitors except Germany must see the popup.
    “Countries is not Germany” is ignored.

    Regards,
    Oliver

    Dear @smdgfx ,

    Thanks for the update.

    Unfortunately, we have not received an email with the description of the issue.

    May we kindly ask you to contact us via [email protected] and attach the support thread URL to the email, so we can identify you easily?

    Thanks,
    Popup Builder Team

    Thread Starter smdgfX

    (@smdgfx)

    Hi,

    the first mail from Fri 02/04/2022 13:48 subject “Geo Targeting 3.3”.
    The second mail with screenshots Fri 02/04/2022 subject “AW: [www.ads-software.com Forums] Popup Builder Geo Targeting” there are not any ticket numbers so I don’t have any support thread.

    Regards,
    Oliver

    Dear @smdgfx ,

    Thanks for the information.
    We have already contacted you via email.

    Thus, we will mark this support thread as resolved and continue the conversation over there in order to avoid any misunderstanding.

    Thanks,
    Popup Builder Team

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Popup Builder Geo Targeting’ is closed to new replies.