Popup Builder Mailchimp issue

  • Resolved KKT

    (@koulukangastukku)


    3 months, 2 weeks ago

    Hello,

    I recently updated all of my plugins and wordpress itself, and for some reason I cannot access the popup builder when the Popup Builder Mailchimp is activated. If I disable the Mailchimp integration, everything seems to work, but as long as it is activated, I just get this popup window with the following message:

    “You use major updated version of Popup Builder

    As you don’t have updates for the extensions listed below, you will have issues using the plugin.
    Please do the following in order to use the plugin properly:

    If you don’t have an active license, purchase a new one.

    OR

    If you have an active license, add its license code here.

    You can download the previous version of Popup Builder Plugin from?here.”.

    I have the latest version of the Popup Builder Mailchimp plugin, so I am not sure what it is that Popup builder wants me to do. Also, When I click the “here” link at the very end, the wordpress says that I have no permissions to access that page.

    Does anyone have a solution for this?

Viewing 1 replies (of 1 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @koulukangastukku

    Thank you for sharing the details of the issue you’re experiencing. To resolve this, we kindly ask that you reach out to our dedicated support team with the registered email address used for your Popup Builder purchase.

    Our team will be able to assist you further and ensure that the issue is addressed promptly. You can contact us directly through this link:
    https://help.popup-builder.com/en/

    We appreciate your patience and look forward to helping you resolve this!

    Best regards,

Viewing 1 replies (of 1 total)
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