Popup Builder Position of Close Button Inaccurate

  • Resolved kraimor

    (@kraimor)


    1 year ago

    Hi @all,

    I′ve tried to build a popup and have an issue with the position of the close button. On mobile phones the close button disappears under the upper menu (where I enter the website-adress).

    Therefore I tried a different position of the close button. But it doesn’t take over the defined position. I′ve configured extreme positions of the button for desktop, tablet and phone. The button is in the content area (responsive mode in elementor).

    I′ve tried to delet the wp-rocket cache. But the same. It don’t takes over the position.

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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