Popup by Supsystic is not showing

  • Resolved enakon

    (@enakon)


    6 years, 10 months ago

    Hi,
    I just installed your plugin and wished to check it out. It appears to be packed with features that I need (in PRO), however I can’t get even the simple popup to display. I created a popup that should be triggered on scroll, but it is not showing up. Is there anything I should be aware of? Anything to check?

    Regards,
    Ed

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hi @enakon

    Thank you for contacting us about your Popup plugin question.

    Please make sure you have set 4 main sections for popup to work – When to show, when to close, who to show, show on next pages – then you have turned on the popup and saved changes – https://prntscr.com/i3vt0u

    Also, if you set to show only on certain page or post categories – check them on popup to show.

    If the popup up still doesn’t appear and you pressed F12 button on that page and there are no errors inside devs tool console tab – please contact us through internal support. We will help you to solve the issue.

    Thread Starter enakon

    (@enakon)

    Hi – thanks. I think I got it to work already…

    Plugin Author supsystic

    (@supsysticcom)

    You are welcome. Get back to us if you’ll need our help again.

Viewing 3 replies - 1 through 3 (of 3 total)
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