Popup close cookie not working

  • Resolved mlbrock

    (@mlbrock)


    2 weeks, 6 days ago

    Hello,

    I’m having an issue with the plugin hopefully you can help with.

    On the link above I have a page on my website with a Popup, the cookie is setup so that the popup is not supposed to appear again for 3 months after it is closed.

    However when I refresh the page after closing the popup it appears again. This happens on Chrome and other browsers. I am also using the Complianz Cookie Consent plugin.

    Do you have a solution to this?

    Thanks in advance,

    Myles.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @mlbrock,

    Thanks for the link.

    We checked your popup and saw that your auto-open trigger isn’t linked to your close cookie.

    See here: https://share.zight.com/nOu294QZ

    Please update the cookie linked to your trigger to pum-5711 and let us know how it goes. ??

    Thread Starter mlbrock

    (@mlbrock)

    Heya. OK, have applied your suggestion, it resolved my issue, thanks. Have left you a review ;).

    Kind Regards,

    Myles.

    Plugin Support Kim L

    (@kimmyx)

    Hi @mlbrock,

    We’re glad that resolved the issue. Thanks a lot for the review! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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