Popup displayed for WP users only

  • Resolved pauwinbound

    (@pauwinbound)


    2 years, 11 months ago

    I published my Boxzilla Popup on https://www.nextensia.com/ website, however I can see it only when I’m logged in WordPress. The popup does not show up for website visitors.

    Can you help me please? I can’t find the solution anywhere…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    I recommend you empty the cache of whatever caching plugin you use.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter pauwinbound

    (@pauwinbound)

    Hi, I did this and it crushed the website down, it deleted the config file. We are restoring the previous website version but I don’t understand why it had this effect, or why the popup can’t be seen.

    Plugin Contributor Lap

    (@lapzor)

    As long as the cache isn’t emptied, normal visitors will not see the latest version of your site. Logged in users are often shown a non cached version of the site.

    I suppose the site crashing after emptying the cache isn’t related to boxzilla, you would need to check your php error log to investigate that further.

Viewing 3 replies - 1 through 3 (of 3 total)
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