Popup does not open first time

  • Resolved viagozo

    (@dudematters)


    1 year, 8 months ago

    Hi, I’ve been using your plugin for quite a while and am happy with it. But lately I notice on sites that use the popup plugin a strange thing happens. The first time I click on a link that activates the popup nothing happens. The second time I click on it the popup opens.

    On my site: https://dropjesbox.nl/cadeaupakket-open/ you can test this, on the consent area the word “voorwaarden” is the link to activate the popup.

    Could you please advise what I can do to make it work again?

    Thank you, kind regards, Dick.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @dudematters,

    Thank you for updating us. Sure, I will assist you in resolving your issue.

    I checked and confirmed your issue.
    See here: https://share.getcloudapp.com/2NubyvKp

    I forwarded your issue to our development team, who informed me that it arose due to a JavaScript issue. There is a compatibility issue with the latest update of “Forminator.”

    Our team has shared a solution to resolve your issue. And further, the team also reached out to the “Forminator” regarding the same issue.

    Suggested Solution:

    Add the following JS code to wp-admin > Divi > Theme Options > Integrations > head-code:

    <script>
  // Fix a Forminator issue with Popups for Divi.
  window.forminatorSignInit = 
    window.forminatorSignInit || function() {};

  window.forminatorSignatureResize = 
    window.forminatorSignatureResize || function() {};
</script>

    See here: https://share.getcloudapp.com/Qwu80ne1

    Could you please add the following code, check and confirm if your issue is resolved?

    I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

    Thread Starter viagozo

    (@dudematters)

    Hi Rohid, sorry for my late reaction, but your code works! Thank you!

    Hi @dudematters,

    I appreciate your response. Thank you for confirmation.

Viewing 3 replies - 1 through 3 (of 3 total)
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