• Resolved postmanager

    (@postmanager)


    Popup does not work after 4.4.5.4 update which is made on 2013-9-18.

    I also noticed that popover active conditions erased after the update.

    In order to fix the issue:
    1- I re-added the previous conditions.
    2- Deactivated all plugins leaving only this plugin to be active.

    No luck…

    Would you please help with this issue?

    Thanks

    https://www.ads-software.com/plugins/wordpress-popup/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Mike

    (@michael-copestake)

    Hi @postmanager

    Did you try deactivating and then reactivating PopUp?

    Can you elaborate on what exactly isn’t working?

    Could you also post a screenshot of the PopUp settings page?

    Thread Starter postmanager

    (@postmanager)

    Yes. I tried deactivating and then reactivating PopUp after your message. It did not work either.

    No matter what settings I choose, popup simply does not show.

    It was working fine in the previous version.

    Yes, I would like to post of the PopUp settings page. Can you let me know where can I send it?

    Mike

    (@michael-copestake)

    Can you take a screenshot?

    Use something like Awesome Screenshot, Screencast or Tinypic then post a link here

    Thread Starter postmanager

    (@postmanager)

    Here is the screenshot
    https://alternatifanne.com/wp-content/uploads/2013/09/a.jpg

    I also noticed that there is an add-on in your plugin to test for the existence and functionality of wp_head and wp_footer in the active theme.

    Even if I have wp_head in the appropriate location, the add-on does not catch it and gives an error saying I don’t have wp_head.

    Perhaps this is the reason?

    And after our messages I completely erased version 4.4.5.4 and reverted the previous version, thinking it was working fine and I could use it. However, the previous version also does not work now.

    Mike

    (@michael-copestake)

    Can you try adding a ‘/’ at the end of the urls? This will mean that they become:
    https://alternatifanne.com/

    Instead of:
    https://alternatifanne.com

    Thread Starter postmanager

    (@postmanager)

    I added a ‘/’ at the end of the urls.

    Also added a ‘/’ at the end of the urls in the Popover Content area too.

    Did not work either… ??

    Mike

    (@michael-copestake)

    I set this up copying your exact settings:
    https://awesomescreenshot.com/0b91qqyy3c

    It only worked with the “/” at the end of the URL. Have you tried removing the ‘Popover shown less than’ condition?

    Go to “Settings” and set “External Load” on “Pop Over loaded using”. It works for me.

    Mike

    (@michael-copestake)

    Thanks @giancsfo I thought I’d already suggested that but clearly hadn’t so thank you for mentioning it!

Viewing 9 replies - 1 through 9 (of 9 total)
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