Popup doesn’t showing

  • Resolved dzialit

    (@dzialit)


    4 years, 5 months ago

    Hi,
    we updated PHP 7.2 to 7.4 and popup is not showing on page. Also on 7.3. Please update the plugin.

    uninstall and install plugin again also not resolved this problem

Viewing 7 replies - 1 through 7 (of 7 total)

  • Dear @dzialit ,

    Thank you for getting in touch with us.
    Our plugin is compatible with WordPress and with PHP.
    Could you provide more details about the problem you’re facing? Do you receive any error message?

    Looking forward to hearing back from you.

    Thread Starter dzialit

    (@dzialit)

    No, it just not showing. There are no errors. It works on PHP 7.2 but on php 7.3 or 7.4 popup not showing.

    We are going to try create another server, to check it’s working or not.

    Dear @dzialit ,

    Thank you for the reply.

    Yes, please, try it.
    Please note that the difference between the PHP 7.2 and 7.3 is not that huge.

    If you noticed anything, please, check on your end and we will do the respective check-ups on our end.

    If you feel like there’s something not to be shared publicly, you can send an email at [email protected] with the needed details. You can also include this forum link for reference.

    Dear @dzialit ,

    How are you today?
    Just wondering whether you saw our previous message?
    Please, let us know if you still need help with this issue.

    Dear @dzialit ,

    We haven’t heard back from you for 2 days.
    We’re marking this thread as resolved.
    Please, submit a new support thread if you need more help.

    Thread Starter dzialit

    (@dzialit)

    Hello,
    on another server plugin works on PHP 7.3 and 7.4

    Dear @dzialit ,

    Thank you for letting us know.
    We are glad the plugin works fine on your end.
    In case of any other questions, please, open another support thread.

Viewing 7 replies - 1 through 7 (of 7 total)
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