Popup forms don’t show up

  • Resolved kdcpelt

    (@kdcpelt)


    3 months, 2 weeks ago

    The popup form is configured to show up after 9 seconds and/or (?) after scrolling 50% but neither behavior triggers the popup form. I’ve cleared cached on the browser, purged litespeed cache, logged in/out, and checked to make sure the plugin is updated, but to no effect. What is required to make the popups work? Please help. Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author MailerLite

    (@mailerlite)

    Hi there,

    Thanks for letting us know about this! To help you out, we’ll need to gather some sensitive information that we can’t handle here on the forum. Could you please get in touch with us directly here?

    When filling out the form, please add the code WP Forum or simply mention that you were advised to reach out from the forum. This way, we’ll be able to assist you faster and more effectively.

    Thanks!

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