Popup is cut off only on mobile screens

  • Resolved p981c

    (@p981c)


    8 years, 7 months ago

    Hi,
    I encounter a problem with the PopUp display on mobile devices, whereas no issue occurs on desktop. In landscape display on mobile the popup is cut off at the bottom. In portrait display the popup is cut off on the right side by approx 25%. I do not find any configuration to solve this, so I believe it can be fixed with CSS on the code tab?

    The popup is available for test under following URL: https://gtue-hildesheim.de/test-popup

    I tested with a Samsung Galaxy S4 device and Google Chrome App. Appreciate your support on this. Let me know if you need any additional information.

    Thanks

    https://www.ads-software.com/plugins/popup-by-supsystic/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter p981c

    (@p981c)

    btw, I am using Popup by Supsystic v1.5.3

    Plugin Author supsystic

    (@supsysticcom)

    Hello!
    Try to specify the width of popup in percentages.
    But it will be better if you update plugin to the latest version. There are many new options, especially improvement of responsive mode, which will solve your problem – https://prntscr.com/aoqphp

    Thread Starter p981c

    (@p981c)

    Many thanks for your quick reply! After updating to v1.6.6 it works as expected again.

Viewing 3 replies - 1 through 3 (of 3 total)
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