Popup Loading But No Content. jQuery Conflict?

  • newvisionmedia

    (@newvisionmedia)


    11 years ago

    I’ve created a demo page here to demonstrate the issue:
    https://www.autohausvw.co.uk/popup-test-page/

    The popup appears but we just get a loading symbol (the orange rotating circle). I’ve done some initial research and think it’s a jQuery conflict between the theme and plugin since the source code shows references to jQuery within the theme folders. Also, I’ve tried the plugin on other themes and it works properly.

    Beyond this I do not know how to fix the issue and whether this can be fixed via the plugin? I’d contact the theme author but the support is practically nonexistent! (Note to self: never use this theme again!)

    Any advice would be gratefully received.

    https://www.ads-software.com/plugins/wp-super-popup/

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