Popup loading on every page after closing or subscribing

  • Resolved LPackman

    (@furnituresuppliesuk)


    3 years, 9 months ago

    Hello,

    Just installed the Mailpoet plugin and setup first newsletter popup form.

    However the popup is loading continuesly on every page even after pressing X to close or even after subscribing.

    Please advise how to limit this so it only shows again after so many hours/ days.

    Kind regards,

    Lee ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, @furnituresuppliesuk!

    The pop-up form uses your browser’s cookies to determine if it should show up or not. That means that if the pop-up already was shown in your browser while visiting the homepage of your site, it might not show up again if you go to a different page unless you clear your browser’s cookies before.

    If you’re clearing the cookies every time you’re loading the page (or if your browser is continuously deleting them) that would explain why the pop-up shows up on every page.

    I wanted to check this from my end but no pop-up is showing up on the website you linked, did you remove the form perhaps?

    Hi there @furnituresuppliesuk,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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