Popup Maker detected an issue…

  • Resolved margas6

    (@margas6)


    3 years, 7 months ago

    I got this message today,

    “Popup Maker detected an issue with your file system’s ability and is unable to create & save cached assets for your popup styling and settings. This may lead to suboptimal performance. Please check your filesystem and contact your hosting provide to ensure Popup Maker can create and write to cache files.”

    Any suggestions?

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  • Bel

    (@belimperial)

    Hello @margas6

    Thank you for reaching out to us!

    It seems the issue is on the file permission of the wp-content folder and its subfolders. Please contact your hosting and ask to check the file permission. I believe the file permissions would be as follows:
    wp-content: 755
    wp-content/plugins: 755
    wp-content/uploads: 755

    I would also suggest checking the firewall/security of the server and see if there is a setting that can prevent creating and writing cache files.

    I hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

Viewing 1 replies (of 1 total)
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