PopUp Maker Disables Divi Builder

  • Resolved crimay71

    (@crimay71)


    6 years, 10 months ago

    My client uses Divi Builder on the Divi Theme. Installing Pop-up Maker freezes up the Divi Builder on all pages, however, the pop-up maker plugin works perfectly. Anybody have this issue? I’ve had it for awhile and can’t seem to find any solutions. I hate to give up Pop-up Maker because it’s the best plugin out here.

    View the error window screenshot here: https://prnt.sc/hz5xnt

Viewing 4 replies - 1 through 4 (of 4 total)

  • I am using Popup Maker and haven’t had problems with the Divi Builder freezing. However, when I use the visual builder and try to save, I am told the save didn’t work. I download a backup save, then exit without saving. Ironically, I never need to use the back-up as the save actually worked even though the divi tells me it didn’t. I believe the problem started when I added the Popup Maker.

    Hello @crimay71:

    Please repost your support request at https://wppopupmaker.com/support. While you’re at it, please include a url (including permalink) for the page on which your popup is activated to display.

    Please follow the guidance in this documentation article and semd us a System Info file to help us in troubleshooting what’s going on with your site. https://docs.wppopupmaker.com/article/338-create-a-system-information-file-about-your-site-setup

    Reposting to the other site makes it easier for me to pull in the plugin developer to review your support request.

    • This reply was modified 6 years, 10 months ago by Robert Gadon.

    I just am experiencing the same problem with the latest release of the plugin. How did you resolve it?

    Plugin Author Daniel Iser

    (@danieliser)

    @marveisen – Most likely browser caching not loading our latest JS. Has been happening to a lot of users, we are not quite sure why yet. Easy enough to fix press CTRL+F5 to hard refresh and load the latest JS files.

Viewing 4 replies - 1 through 4 (of 4 total)
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