• Resolved Tharkon

    (@tharkon)


    When adding a popup with a gravity form that has a radio field that includes an “other choice” option. The “other choice” option appears twice.
    If the form is also on the page this also happens on the page, but only if the pop-up also includes a form with an “other choice” option.

    The page I need help with: [log in to see the link]

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  • Plugin Author Daniel Iser

    (@danieliser)

    @tharkon – Try installing v1.8.4. We had pushed it out but it revealed a small issue in Beaver Builder that we deemed big enough to pull it back until they patched.

    https://downloads.www.ads-software.com/plugin/popup-maker.1.8.4.zip

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

    Thread Starter Tharkon

    (@tharkon)

    Apologies for the late response, I somehow missed the notification.

    I just checked and we already had 1.8.4 installed, the problem remains.
    I reverted to version 1.7.29 which I still had lying around in a back-up, the problem remains. I then updated again to 1.8.3, the problem remains.

    Some further testing shows that if I include the form on the page as well as the pop-up, then the form on the page will have the “other choice” option appear twice and the one in the pop-up will have it appear three times.

    If I don’t include the form on the page but only on the pop-up then the form in the pop-up will have the “other choice” option appear twice.

    The fields all have the same id: #input_707_2_other

    On one occasion while setting up a copy on https://www.hrdlpn.nl/popupmakertest/ to see if the issue is site-dependant the forum on the page had the “other choice” option appear five times. I was not able to replicate this after that.

Viewing 2 replies - 1 through 2 (of 2 total)
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