• Resolved aarondub84

    (@aarondub84)


    I have a gravity form in a popup. I am attempting to close the current popup and open a second one as soon as the submit button is clicked. For some reason when I add the trigger to the submit button, the popups work appropriately, but the form doesn’t submit. Basically like pum-trigger is overriding the form submit functionality. Is there a way to make this work? I know that there is an option for close on form submission, but my form requires file uploads and takes a very long time to submit. So, I want it to submit in the background and immediately show a popup explaining that their form is currently being submitted rather than waiting until after it is submitted. You can see the form by clicking the + icon at the provided link.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @aarondub84,

    Could you try the Close Popup option in your Gravity Form instead?

    You can find it in Forms > hover over your form > Settings > Popup Maker. This option should close your popup while submitting in the background.

    Let us know how it goes. ??

    Thread Starter aarondub84

    (@aarondub84)

    Unfortunately this did not work. It still waits to fully submit the form before closing the popup rather than immediately closing the form while the form submits off-screen. Do you believe this something that requires a custom piece of code to validate then close the popup then start submission?

    Thread Starter aarondub84

    (@aarondub84)

    I ended up finding a solution by using this tutorial:

    https://docs.gravityforms.com/adding-an-inline-submit-button-in-gravity-forms-2-5/#h-steps

    By adding the close class to this button code, it was able to close the popup and still submit the form simultaneously.

    Plugin Support Kim L

    (@kimmyx)

    Hi @aarondub84,

    Thanks for the update! We’re glad you were able to find a solution. ??

    Feel free to create a new thread if you have new questions.

Viewing 4 replies - 1 through 4 (of 4 total)
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