Popup not center on mobile

  • Resolved gerem

    (@gerem)


    7 years, 1 month ago

    Hello,

    I am using Popup Maker.
    On computer it works fine.
    On mobile, the popup isn’t center in the middle.

    It stay on the left on the screen.
    Configuration of the popup : Size : Auto / top center

    Picture here : https://ibb.co/i6h8eG

Viewing 8 replies - 1 through 8 (of 8 total)

  • Salut @gerem!

    You have 9 popups activated on url https://visiteappartement.livehost.fr/. Which of those 9 is causing the problem?

    Popup: #672 – home_page_booking_button_popup
    Popup: #593 – price-list
    Popup: #511 – upload-video
    Popup: #464 – finish_register
    Popup: #402 – rate_courier
    Popup: #206 – formulaire-de-reservation
    Popup: #83 – recover-pass
    Popup: #63 – register
    Popup: #56 – connection

    Thread Starter gerem

    (@gerem)

    Hi,

    All of theses popup

    • This reply was modified 7 years, 1 month ago by gerem.

    Hello @gerem:

    On the following popups:

    Popup: #672 – home_page_booking_button_popup;
    Popup: #206 – formulaire-de-reservation; and
    Popup: #63 – register

    you’ve disabled automatic repositioning of the popup on window resizing.

    In the Popup Admin of each of these popups, go to:

    ‘Display Settings’ >>
    ‘Position’ >>
    ‘Disable Repositioning’


    and uncheck the checkbox    . This will set the condition to 0 or FALSE. Each of those popups will reposition to ‘center top’ on a mobile screen.

    Thread Starter gerem

    (@gerem)

    Thank you for your answer.
    I do what you ask me to do.
    Have a look ! it doesn’t work.

    The popup is always to the left of the screen…

    See here : https://pasteboard.co/H44y66p.jpg

    Thread Starter gerem

    (@gerem)

    Hello, this topic is not resolved !

    The problem is still here !

    Hello @gerem:

    There may be an unintended conflict between Popup Maker and either another plugin on your site, or your site theme.

    Please install the following plugin on your site (‘Health Check’ from www.ads-software.com) and go into ‘Troubleshooting’ mode. Use the plugin to deactivate and then systematically reactivate all plugins on your site. Even switch to a default theme.

    This plugin will not disturb the front end for any user other than yourself.

    Let us know what you find.

    https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/ // Documentation link to Health Check plugin on www.ads-software.com.

    • This reply was modified 7 years, 1 month ago by Robert Gadon.
    Thread Starter gerem

    (@gerem)

    I have an idea of my problem :
    My theme is Divi.
    The popup is center in computer, ipad, but not iphone (=screen size problem ?)

    Have you ever see this problem ?

    Maybe this function broke something on the repositionning (in function.php) :

    function et_add_viewport_meta(){
    echo ‘<meta name=”viewport” content=”width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0″ />’;
    }
    does popup support responsive design ?

    Thread Starter gerem

    (@gerem)

    Ok the problem comes from my theme.
    I fix it ??

    Thanks !

Viewing 8 replies - 1 through 8 (of 8 total)
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