Dear @globalnaroo,
We are sorry to hear that you are facing issues.
Could you please disable the cache plugin you have and see if it helped?
Meanwhile, please send us the following details.
1. The URL where we can check the popup
2. System information file
You can retrieve it from here:
How to Retrieve the “System Information” File
You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme
Regards,
Popup Builder Team
