Popup not displaying

  • Resolved calumcovell

    (@calumcovell)


    5 years, 4 months ago

    I keep having the same odd issue – The popup only displays to me as a logged in user and I can’t get it to appear to anyone else, for example, when I am viewing the site in incognito mode or using a different browser.
    Any ideas what could be causing this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Damian

    (@timersys)

    Yes, the cookie for closing or convertion is set. Try:
    – clearing your cookies
    – Or enable test mode

    Thread Starter calumcovell

    (@calumcovell)

    Sorry I don’t understand. Why would I enable test mode or clear my cookies for other people to be able to see the popup?
    Do you see the popup?

    Plugin Author Damian

    (@timersys)

    Sorry i thought the issue was with you only. I jsut checked the link and it seems you have a problem with js minification which throws an error.
    Where you are logged minification it’s not used hence you see the popup.

    I do recommend disabling js minification from your cache plugin, as that error is not affecting just the popup but all other js scripts that run on your site

    Thread Starter calumcovell

    (@calumcovell)

    Thanks @timersys, appreciate the insight. I’ll take a look.

Viewing 4 replies - 1 through 4 (of 4 total)
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