Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @rcmcqueen22 – It is an issue with z-indexing. Your theme seems to be using a higher z-index than it typically should. We are planning to add options to adjust these in the settings in the next big patch.

    Currently try the fix located here https://github.com/danieliser/Popup-Maker/issues/14.

    Marking this issue as resolved as there are no JS errors and the popups do show properly, they are just behind your background. The fix above will take care of that and in future updates there will likely be an option both in popup editor and settings page( global )

    Plugin Author Daniel Iser

    (@danieliser)

    PS Please take a moment to rate and review the plugin and or support

    Thread Starter rcmcqueen22

    (@rcmcqueen22)

    Thanks so much!

    Has the z-order issue been fixed yet?

    I’m not very familiar with modifying CSS code. I looked at my theme’s (Weaver II) style.css files and it appears that most of the z-order values are 999 or less, with the exception of a menu header class, but I didn’t think that a menu header would prevent me from seeing the popup … would it?

    Also, I guess I’m unsure if there’s anything else I need to do w.r.t. CSS code, since I created a single “signup” popup and set it for “site-wide”.

    My URL is https://FamilyStaples.com

    Thank you,
    Patrick

    Plugin Author Daniel Iser

    (@danieliser)

    @pmarcel1 – There seem to be quite a few JS errors on that page. Including one in Popup Maker that may be stemming from the ones that occur before it.

    Also you seem to be trying to load more than one copy of jquery which coul also lead to JS issues.

    With popups they require JS to be near error free as they use it to open and close.

    Daniel,
    Thank you for looking at my page. Unfortunately, I am not familiar enough with JS to determine where the errors are or where they may be coming from.

    My pages were created using WordPress (not manually coded) and seem to work fine in my browser and on my mobile, so I was unaware that there were JS errors.

    Could I ask what tool / editor you used to determine that there are JS errors?

    Also, do you have any suggestion for why my page may be attempting to load multiple copies of jquery? Could this be due to incompatible popups?

    Thank you,
    Patrick

    PS… I upgraded to your latest version of the plugin and increased the z-order values to 99998 and 99999, respectively.

    I also deactivated and deleted a number of plugins that I am no longer using on the site, so the source code may be less cluttered. I believe that at least one of the plugins I deleted was possibly loading a different version of jquery.

    However, I’m still not seeing the popup load when my page comes up.

    Since I set it to “site-wide”, is there any code that I need to place on the page (e.g., in the header or footer) to get the popup to load and execute? I thought that it was automatic in this mode.

    Thank you,
    Patrick

Viewing 7 replies - 1 through 7 (of 7 total)
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