Popup not responsive and no-scrollable

  • Resolved paul1776

    (@paul1776)


    4 years ago

    Hello, so we’ve been using Popup Anything on Click for a while now and have been satisfied so far. We do have one issue though – when the “Contact Form” button is clicked on a smaller screen (like a 14″ screen laptop screen), the popup doesn’t automatically resize and is not scrollable. It works on cellphones, but not on smaller PC screens. Is there a way to automatically resize it to fit screen size or make it scrollable?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Please share a screenshot of which place you add our popup?

    Thanks,

    Thread Starter paul1776

    (@paul1776)

    Yeah, sure! It’s on multiple pages including the main page but in Contact tab it’s right on the top: https://egg-breakers.com/contact/. I am including a screenshot of the page where it’s located, as well as second screenshot of the popup open on a 14″ laptop screen. Thank you for your support.

    Page where popup is located: https://snipboard.io/hXwASy.jpg
    Popup open on a 14″ laptop screen: https://snipboard.io/cxfer0.jpg

    Plugin Support Riddhi Shukla

    (@ridhimashukla)

    Hi Paul,

    Thank you for sharing details with us…

    You have added smooth scrolling in your website which is may be affecting popup scrolling in any screen size.

    I have tried to debug it more details but you have added caching plugin so i am not sure scrolling coming from theme or plugin.

    Please check it from your end and let me know.

    Thank You!!!

Viewing 3 replies - 1 through 3 (of 3 total)
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