Popup not working

Hi @adityajejurkar – I viewed the pages that you have mentioned and yes, the popup seems to not work as expected.

May I ask, do you have any caching plugin active on your website? If yes, could you please try to purge/clear caching and browsers cache to see if that fixes the issue? You can also try to deactivate it temporarily from your end to see if that helps as well. Or, you can check this using a different browser or in incognito mode to see if the issue still occurs.

Furthermore, you can try to disable asset caching under your Popup Maker > Settings > Misc and check it again if that helps you solve the problem. You can also check out this demo screencast to make it more clear for you: https://share.getcloudapp.com/bLukzNZy

If that issue still persists, I would now suggest you check out this documentation on how to Test if a Plugin or Theme Interferes with Popup Maker:
https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker

That way we can determine if its a conflict with another plugin or theme quickly. ?Keep us posted.`

You can try that and hope that helps.

If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Hello @mariatogonon,
As an active popup maker user I’m aware of the above-given steps which you’ve mentioned and also tried those steps to get the solution. But still no luck in that. So I’d raised this issue over here.
Thanks

Hello @mariatogonon,
Tried disabling the Popup Maker plugin and enabled it afterward. Now all popups are working fine.
Thanks

Thanks for letting us know, @adityajejurkar!

Glad to hear that you were able to figure that out. ??

By the way, we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Thank you & have a great day!