Popup not working on Bundled Products

  • Resolved sensorystreetau

    (@sensorystreetau)


    4 years ago

    I recently installed the regular version of the upsell popup plugin.
    My main use for it is for when a customer purchases one of our gift boxes, the pop up will ask if they would like to add a greeting card.
    The gift boxes are bundled products, created using the WooCommerce Product Bundles plugin. The pop up doesn’t work when i try to activate for these products. It does work for simple products.
    The greeting cards which are the product offered in the upsell are variable products. This seems to be fine when i activate on a simple product.
    Please advise. Thanks, Michelle

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • We cannot guarantee our plugin to work with every Woocommerce extension out there. But having said that, this is what you could try to fix the problem:

    Go to Woocommerce > Upsell Popup > General.

    Here you will see an option to turn off AJAX. Tick the box that says “Turn off AJAX on single product pages”.

    Let me know how it goes.

    Thread Starter sensorystreetau

    (@sensorystreetau)

    Hi, I tried your suggestion but unfortunately it didn’t help.
    I may have to look for another plugin that will work.

    Thank you anyway.

    That, instead, worked for me.

Viewing 3 replies - 1 through 3 (of 3 total)
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