PopUp over Stretched on Live Page LOad????

  • Resolved pbtazit

    (@pbtazit)


    11 months, 4 weeks ago

    1. Popup loads and looks correct when using ‘preview’ mode
    2. But the live page loads the video elongated, over streched vertically and will ONLY display normal if u got FullScreen and then back to normal screen popup is correct, initial load of pages over streches the popUP????????? it overloads the vertical page of the browser.
    • This topic was modified 11 months, 4 weeks ago by James Huff.
    • This topic was modified 11 months, 4 weeks ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @pbtazit,

    Sorry to hear you’re encountering issues.

    We visited your site but don’t see any popups loading so we’re not able to check it.

    Could you send us the direct link where this popup is active?

    You can also send us a message here if you want to give us more information privately.

    We’ll wait for your message!

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    I’m going to mark this as resolved as we haven’t heard from you in a while.

    Feel free to create a new thread if you have other questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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