• Resolved kreatywnyonline

    (@kreatywnyonline)


    Popup show whenever 1 second (or shorter) after i open homepage and disappears. How to fix the problem? delay doesn’t help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @kreatywnyonline,

    Thank you for the topic.

    Please provide us with the following information for further investigation of the case.

    1. Please provide us with the link, where the given popup is enabled.
    2. Let us know whether you are using a Cache plugin or not. If yes, then, please?clear all the?caches?and make sure the?cache?is excluded?on the page where the given popup is enabled.?
      After?clearing?the?caches, please try to check the case with either the?Incognito?mode?or?another browser/device.
    3. Let us know what version of the plugin you are using.

    Looking forward to your response.

    Thank you.

    Thread Starter kreatywnyonline

    (@kreatywnyonline)

    1. https://pozyskuj-klientow.pl/ – use only on homepage when click in dropdown “STRONY INTERNETOWE” and other in white center dropdown.
    2. No, deactive cache
    3. 4.2.3
    Plugin Support Jasmine

    (@hyenokian)

    Dear @kreatywnyonline,

    Thank you for your response.

    Please insert the following CSS code into the Theme > Customize > Additional CSS and check the case again.
    Then, replace?YOUR_POPUP_ID?with the corresponding Popup ID (e.g. 3, like this .ays-pb-modal_3).?

    .ays-pb-modal_YOUR_POPUP_ID,
    .av_pop_modals_YOUR_POPUP_ID {
    display: none;
    }

    Please check this and let us know about the outcome.

    Thank you.

    Thread Starter kreatywnyonline

    (@kreatywnyonline)

    Works great! ?? Thank you.
    SOLVED

    Plugin Support Jasmine

    (@hyenokian)

    Dear @kreatywnyonline,

    Thank you for your response.

    Glad to hear that the problem has been resolved for you.
    If your query is resolved, please take a moment to rate and review the plugin or support.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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