Popup showing after removing plugin

  • I installed the plugin to try the pop-up.. You have a nice solution but not what I was looking for so I remove the pop-up but it was still showing.

    I even removed the plugin and the pop/up was still there, so you might wanna take a look at the part of thep lugin that should remove that when moving the popup to the trash and also when removing the plugin completelly.

    btw.. I didn-t add it manually with a shortcode.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear @xicoofficial ,

    Thanks for getting in touch and reporting a problem.

    It’s a pity that you couldn’t find the thing you were looking for.
    In case you delete any plugin, all related data including the popups made by that plugin is deleted too.
    Maybe there is a cache problem.
    Can you make sure to have cleared it at all?

    Let us know if that helped, please.

    Dear @xicoofficial ,

    How are you today?
    Just wondering whether you saw our previous message?
    Please, let us know if you still need help with this issue.

    Thread Starter Edwin Xico (XicoOfficial)

    (@xicoofficial)

    Hi there,

    Thank you for the reply.

    I don-t think it was a cache issuee… it was on a development environmet, but I may be wrong.

    Anyway… I went and installed a backup copy of my website in order to speed things up, so I don-t have the issue now.

    Thanks

    Dear @xicoofficial ,

    Thanks for getting back to us and informing us about that.
    It’s great that the issue is resolved now.
    Please, open a new support thread in case of any questions that will arise in the future.

Viewing 4 replies - 1 through 4 (of 4 total)
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