• Resolved knotions

    (@knotions)


    Hi,

    I have the free version of Popup and have it set to only show once. It works well.

    I upgraded to Hustle in my staging env, and it shows on every page load. I confirmed that it’s set to only show once though.

    Maybe something else isn’t right though?

    Obviously, I haven’t upgraded production until this issue is resolved.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @knotions,

    I just tested latest version on my end and it works fine there so I can’t replicate this issue.

    The URL you shared is from the live site, because I see it working properly there, right?
    Could you send us URL of the staging site so we can have a look at this?

    Cheers,
    Predrag

    Thread Starter knotions

    (@knotions)

    sure! i had to re-upgrade in staging so you had a good view.

    https://knotions.staging.wpengine.com/

    I checked and it’s still set to only show the pop up once, but as you can see you get it on every page view.

    I have a screenshot of the setting if you want it but it doesn’t look like I can upload it here.

    BTW I have it set not to display on this page https://knotions.staging.wpengine.com/knoted/sockstar-first-ebook/ and that *does* work ??

    Thanks for checking!

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @knotions,

    Could you upload your screenshot of the settings to any file sharing service like Dropbox or Gdrive and share the URL here so we can check it out?

    Also, have you tried performing a conflict test on your staging site by disabling your other plugins and switching to default WP theme so we can see if any of those are not playing nicely with latest Hustle release?

    Cheers,
    Predrag

    Hi everyone,

    I think to have same problem of knotions.
    I have two popup, one for homepage and one for other pages.

    Popoup showing up every time I load a page, though I set 1 in box:
    Shows the Pop-up if the user has only seen it less than a specific number of times.

    It is normal?

    Thanks for your plugin!

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @giordx,

    This is certainly not the desired behaviour and we’re unable to replicate it on our installation.

    Could you please start new thread per forum rules and we will check this out for you.

    Cheers,
    Predrag

    do it, thanks!

    Thank you for using Hustle. I am going to close this topic for now. If you share the screenshots we can reopen the thread. Thanks again!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘popup showing on every page load even when it’s set not to show more than once’ is closed to new replies.