• Resolved mmaa

    (@mmaa)


    Hello, how are you?

    First of all, the plugin is very good. I would like to know how I can make my popup video autoplay, so that it starts playing, without the user having to click play?

    Thank you in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @mmaa,

    Thank you for your topic.

    I want to mention that, unfortunately, we don’t have this feature available for usage.

    The case comes from the?Browser. It blocks the?autoplay?to not?disturb?the users. The case is not connected to the plugin and having this feature would be against the Privacy Policy of the Browser.
    That is the reason the autoplay feature doesn’t work on page load.

    Let us know if you have more questions.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @mmaa,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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