popup won't show

  • I just installed your plugin.
    Popup only show up on ‘preview’ screen, but not on actual website.

    I unchecked automatic top margin and set ‘0’ for popup delay after I read some of topics.
    Currently, it’s set as selected page, and blog hompage is under that. Although the note tells me to check this box, I don’t see any box next to blog homepage. Is that a cause?

    I tried to check all pages, too. No popup. Please help.

    https://www.ads-software.com/plugins/itro-popup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ITRO Team

    (@itro)

    Hello,
    please may you post here or send us via email at [email protected] the url where the popup is active?
    Thank you for your cooperation.

    Best regards

    Thread Starter sfujita

    (@sfujita)

    Hi, I sent you an email with my url. please check. Thank you.

    Plugin Author ITRO Team

    (@itro)

    Hello,
    we sent you an email. We need more data. The plugin seems disabled on your site.
    Please check it and send/post the screenshot of your settings.

    Best regards

    Thread Starter sfujita

    (@sfujita)

    The plugin is activated as it shows on the screenshot attached to the email to [email protected]
    I also have attached the setting screenshot.

    When I changed the settings on ‘Decide where popup will be displayed’ to ‘all pages’ instead of ‘only selected page’, it seems to work.

    However, I only want it on the homepage, which shows as ‘Blog ホームpage’ under ‘only selected page’.

    I can not select any other page either….

    Thanks for helping.

    Plugin Author ITRO Team

    (@itro)

    Hello sfujita,
    we’re very sorry for our late reply, we actually had technical problems to our email system and didn’t receive your message.
    Would you please re-send us that mail?
    Thank you and sorry again.
    Regards,
    ITRO Team

Viewing 5 replies - 1 through 5 (of 5 total)
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