popupform

Dear @sujatakhedekar,

Thank you for your topic.

We have noticed that caching is currently enabled on your site.
We strongly believe the issue is being caused by the page being cached.
See the screenshot below:

So, please clear all the caches and exclude the link, where the given popup is enabled.
After clearing caches, please check the case with different browsers or an Incognito Mode.

Please check this and let us know the outcome.

Thank you.

Hello it work on other page properly but when i am open home page popup not show
i have only exclude the thank you page but the home page also getting excluded i thing so it not showing on home page

Dear @sujatakhedekar,

Thank you for your reply.

We have checked and noticed that the “Show on Home page” option is not enabled.
Please check if this is the case on your end.
See the screenshot below:

If it is disabled, kindly enable it.

Also, if caching is enabled, please clear the caches, check again, and let us know the outcome.

Thank you.

Dear @sujatakhedekar,

We’re closing this ticket for now as we last heard from you 1 week ago.

If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

Thank you.