Popups For Divi not triggering on a site

Hi @acinnamond,

I am sorry to hear that you are experiencing an issue with your Popup for not triggering on a site. When I checked your site, I found that when clicking on the button “Click Here,” your Popup displays correctly as expected; however, there is only dummy content in your Popup.
See here: https://share.getcloudapp.com/jkuAnzm9

Also, when I checked site errors in the browser console, I came across the following: https://share.getcloudapp.com/OAuor9Xl

It seems you are using “Frontend Optimizations” in “SiteGround Optimizer.” Are you minifying CSS, JS, and HTML, or have you combined CSS and JS files?
Reference URL: https://www.siteground.co.uk/tutorials/wordpress/sg-optimizer/frontend-optimization/

In certain situations, minifying or combining JS files cause errors for the plugin while loading the JS files. You can disable your SiteGround Optimizer plugin and clear your site cache to confirm if the error is due to SiteGround Optimizer.

For your information, there are many ways to trigger a Popup or Divi Area. You can refer to our knowledge base article “How to trigger an Area” here: https://divimode.com/knowledge-base/how-to-trigger-an-area/

I hope this information helps. If you have any further concerns or questions, please do not hesitate to contact us. I am looking forward to your response. Thank you.

• This reply was modified 1 year, 11 months ago by Rohit Bhardwaj.

I am getting the same problem. Trigger is there but nothing happens on click. Any button on the page should trigger the popup but nothing happens. Any help would be appreciated!!

https://grlca.hr/grlca-web-development/

Sorry the page is in a different language.

I solved my problem. Server side error.

Hi @groundfire,

Thank you for reaching out to us. No problem; I am glad to hear that your issue is resolved. Please do not hesitate to ask any further questions. Thank you.