Popups have URL attached to them I didn’t add

  • Resolved Samphy

    (@samphy)


    4 years ago

    On this page, I have a button to “On demand timetable” on the right hand side.

    This opens up my popup. When I hover over or click anywhere in the window, the URL shows/takes me to my privacy page. I have not added this link anywhere in the code so don’t know how it’s picking it up?

    Thanks for any help you can offer!

    Sam.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bel

    (@belimperial)

    Hi @samphy

    Thanks for reaching out!

    I’m sorry to hear you’re having this trouble on your site. I viewed the URL where the issue is occurring. Indeed, selecting it outside of popup #2306 redirects to a different page.

    Checking the source page, the popup has an anchor link that redirects to a different page as seen here https://share.getcloudapp.com/bLu0J9Gq
    Do you have other plugins that can add an anchor link on an HTML or used an extension?

    Could you try the debugging process on this link to isolate the issue? Test if a Plugin or Theme Interferes with Popup Maker

    Let us know if that helps or if you need further assistance with this matter.

    Thread Starter Samphy

    (@samphy)

    Thanks so much for getting back to me. I didn’t get an email notification hence me only just having spotted this.

    I don’t believe I have such a plug in or anchors. In fact, when I use any other popup (made in Popup Maker) none of them do this, they all work as expected. For now, I’ve switched to a different one so people don’t keep getting sent elsewhere but it’s a really odd bug ! I will try the debug process you linked and see if that helps.

    Thanks for your help. I’ll report back later.

    Samphy.

    Bel

    (@belimperial)

    Hi @samphy

    Thank you for your reply.

    If this the case, it might be on the page. Have you used a page builder on the page? I tried checking the page, but the site is no longer available.

    Let us know if that helps. If you still need help please message us directly at https://wppopupmaker.com/support/

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Popups have URL attached to them I didn’t add’ is closed to new replies.