Popups not centered on Android

  • Resolved anzgar

    (@anzgar)


    4 years ago

    I have created a page with quite a few popups.
    For some reason they show fine on my iPhone 8 (centered and completely visible), but not using my Samsung S9.
    On the Samsung the popup is too far left, so that part of it is not visible (outside of the screen) using Chrome. Using Firefox the Popup is far too big for the screen, zooming out produces the same result as in Chrome.
    This was reproduced on a Xiaomi Smartphone as well, so seems to be some issue with Android.
    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    Hi @anzgar

    Thank you for reaching out!

    I’m sorry to hear you are experiencing this trouble on your popup.

    I have checked the page using an iPhone and android device. Indeed, the popup displays properly on the iPhone while on an android device, it doesn’t. Upon further investigation, it seems the table exceeded the viewport and when the popup is triggered, it followed the viewport.

    Please see: https://share.getcloudapp.com/rRuk0NrE
    Notice the page moved.

    Kindly fix the table to adjust the width size to avoid exceeding the viewport. When the table size is fixed, it should display as follows https://share.getcloudapp.com/BluYQdr2
    Please be advised the iOs and android devices have different browser functionality and affect how the elements are rendered.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

Viewing 1 replies (of 1 total)
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